Personalized Shopping
Create recommendation engines through which you can engage better with your customers. In accordance with their browsing history and interests. It helps in improving your relationship with your customers and their loyalty towards your brand.
AI-Powered Assistants
Virtual shopping assistants and chatbots help improve the user experience while shopping online. It is used to make the conversation sound as human and personal as possible. These assistants can have real-time engagement with your customers.
Amazon.com, soon, customer service could be handled by chatbots.
Fraud Prevention
Credit card frauds and fake reviews are two of the most significant issues that E-Commerce companies deal with. By considering the usage patterns, AI can help reduce the possibility of credit card fraud. Many customers prefer to buy a product or service based on customer reviews. AI can help identify and handle fake reviews.
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